Loss of Funding
We notify you when you're at risk of losing funding. In many cases, this means your former employer established requirements to qualify for a reimbursement account, which you no longer meet. For example, your former employer may require you be enrolled in a medical plan or prescription drug plan through Via Benefits Insurance Services.
When a loss of funding occurs, it means Via Benefits has received notification you may not be meeting your former employer’s requirements, which causes the funding amount to change. The reimbursement account may no longer receive funds to pay for your health care expenses. the funding amount may have decreased or additional actions are required to maintain funding. Depending on the situation, funding that has already been placed in your account may also be reversed.
There are several events that can cause a loss of funding, for example:
You stopped paying your premiums, and your health plan was canceled
The account holder passed away
You canceled your supplemental Medicare coverage and returned to Original Medicare Parts A and B
You enrolled in a health plan with an insurance carrier or independent agent, not Via Benefits
An error occurred with the reporting to Via Benefits
You went back to work and lost eligibility
Your employer changed the eligibility status for your reimbursement account
If you receive a loss of funding notification from Via Benefits, and the loss of funding wasn't intentional or you believe it has occurred in error, please contact us.