Checking the Status of Your Reimbursement Request Examples
Below are a few statuses you may see for your reimbursement requests.
Activity Details Examples
Paid
The Activity Details and Activity Timeline show the expense has been paid. The Activity Timeline also provides the expected payment date.
Not Approved
If the request wasn't approved, select the Resolve link. There's information about what's needed to process the request. Read Resolving Not Approved Reimbursements to learn more.
Hold - Bank Account Required
The Activity Timeline explains the hold reason.
Hold - Exhausted Account Balance
The Activity Details and Activity Timeline explain the expense wasn't paid because there's no available balance.
Hold - Minimum Payment Threshold
Payments are held until a minimum threshold amount is met. For direct deposit, the minimum is $1. For checks, the minimum is $25.
