Setting Up Express Reimbursement on the Mobile App
To submit an Express Reimbursement on the Via Benefits Account mobile app, follow these steps:
1. Select Go to Premiums.
Note: If you previously selected Don’t Show Again and have policies that are eligible for reimbursement, you can get to Express Reimbursement from the Dashboard.
2. On the Eligible Expenses page, select the expense you want reimbursed.
Note: Primary’s Portion is displayed when an employer or former employer limits who can be reimbursed from the Health Reimbursement Arrangement (HRA). In the example below, the account only allows reimbursement for the primary participant, so the policy has been split to allow the participant’s portion of the expense.
3. On the Review and Submit page, select Edit to change the premium amount or policy period. Select Submit if you are satisfied with the request as is.
4. Edit it the Policy Period or Amount if needed.
Note: If you edit the Policy Period or Amount and change the request to a higher value, you’ll need to submit supporting documents. Follow the prompts to upload documents. When documentation is required, it needs to reflect the premium amount requested, or if the policy starts before or ends after the date reflected in Express Reimbursement, documentation must reflect the correct dates.
5. Select Review.
6. On the Finished page, you will see a message indicating if the request is Approved, Denied, Approved and Denied, or Submitted.
Note: You may be presented with the opportunity to Sign Up Now for direct deposit and get your reimbursement faster.
To learn about canceling your Express Reimbursement, read Modifying Future Recurring Premium Reimbursement.