Creating an Account on the Mobile App
This article applies to you if you have a Via Benefits reimbursement account (sometimes known as a Health Reimbursement Arrangement).*
Creating an account on the mobile app allows you to easily submit reimbursement requests and review account activity. You can also set up direct deposit.
To create your account, complete the following steps on your mobile device:
1. Download the Via Benefits Accounts mobile app from the App Store or Google Play if you haven't already.
2. Open the app on your mobile device.
3. Select Create Account.
4. Enter your ZIP/Postal Code and and your Date of Birth.
5. Enter and confirm your Social Security Number (SSN), select Continue.
If we find an account, you're directed to the Sign in page.
If we don't find an account, verify the email address we found. You can change it if needed. Select Continue to go through the sign in process.
Note: Please call us for assistance if you get an error message saying your Social Security Number isn't on file.
*Via Benefits reimbursement accounts are administered by Extend Health, LLC.