Create Your Profile on the Website
Create your Via Benefits Profile in preparation for your enrollment. Creating your Profile helps save time and personalize your results when you shop. Entering your Profile information allows us to provide plan recommendations based on your health needs, prescription drugs, and your preferred doctor and pharmacy networks.
Gather this information for your Profile:
Doctors you currently see
Prescription drugs you now take
Local and mail-order pharmacies you use
To create your Profile, follow these steps:
1. Sign in and select the icon for the family member whose Profile you want to edit.
Note: Sign up for Via Benefits if you haven't already.
2. Select Go to Profile in the Profile section. There are three tabs under your name: Personal Information, Health Information, and Your Documents.
Note: If you're not Medicare-eligible, the Pre-Enrollment Assessment tab also displays. This tab contains optional health questions that help us make a custom plan recommendation when you shop for plans.
Personal Information
On the Personal Information tab, enter or confirm your information. You aren't required to provide your Social Security Number (SSN) until you enroll.
You can update the items below. Select Save when you're done making changes. After you've saved your changes, select Go to Shop for Plans if you'd like to start shopping for plans.
Name
Date of Birth
Part A and Part B Effective Dates
Note: The Part A and Part B Effective Dates only display if you're Medicare-eligible.
Home Address
Changing your county may affect your plans and funding. If you update your address and it results in a change of county, your changes will not be saved. You’ll see a banner notifying you to call us or schedule an appointment for assistance.
Health Information
It’s important to keep your provider and prescription information on the Health Information tab up to date. This information helps find the medical plans that suit your needs and budget.
You can add, edit, or remove your:
Health status
Providers
Prescriptions
Have your prescription bottles available to get the information needed to enter your prescriptions.
Note: An error message displays if you try to add an over-the-counter medication or misspell the name of a prescription medication.
Pharmacies
If you are having problems finding your pharmacy, try entering the ZIP Code without the pharmacy's name.
After making your changes, select Shop for Plans if you'd like to begin shopping for plans.
Your Documents
On the Your Documents tab, you can upload documents that verify Special Enrollment Periods for Individual and Family Plans. You can also view and manage documents you have already uploaded. Do not upload any documentation related to funding or reimbursements here.