You need to submit reimbursement requests or, if eligible, turn on Automatic Premium Reimbursement to receive funds from your reimbursement account for your eligible expenses. You will not receive a debit card. Use the Via Benefits Accounts mobile app or website to submit reimbursement requests.

Read Submitting Reimbursement Requests to learn more.

Generally, the IRS Tax Code 213(d) determines eligible reimbursable expenses. However, each employer or benefits provider establishes its own guidelines regarding eligible expenses it allows for reimbursement.

Read Eligible Medical Expenses to learn more.

If you have funding through Via Benefits, sign in to the website and select View Accounts.

To change your Automatic Premium Reimbursement settings, select View Automatic Premium Reimbursement, then use the ON/OFF toggle to turn Automatic Premium Reimbursement on or off for the desired plans.

Setting Up Direct Deposit

You can set up direct deposit through the mobile app or the website.

On the mobile app:

Select Set Up Direct Deposit and enter the requested banking information.

On the website:

Sign in and select View Accounts. From the account Dashboard, select your name, then Banking Information. Select Add Bank Account and enter the requested banking information.

For detailed instructions on setting up or updating direct deposit, read

• Setting Up or Updating Direct Deposit on the Mobile App

• Setting Up or Updating Direct Deposit on the Website

Once your reimbursement request is processed, it takes up to three days to post to your account when your direct deposit is active.

Note: Paper checks take up to 10 days to arrive via U.S. Mail.

See Submitting Reimbursement Requests for more information.

There's no deadline as long as your former employer or benefits provider allows:

• Unused funds to roll over to the next plan year.

  OR

• New funds to pay for the previous year's expenses.

Read Reimbursement Request Deadlines to learn more.

Your reimbursement request must be submitted with third-party documents, such as monthly premium bills, insurance coverage confirmation letters, or an annual notice of premium amount.

Read Documentation Requirements for Reimbursement to learn more.