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Funds and Reimbursements

Funds and Reimbursements Articles

Popular Funds and Reimbursements Articles

Submitting a Reimbursement Request

Learn how to submit a reimbursement request and what the time frames are for reimbursement.

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How Automatic Premium Reimbursement Works

Read about the benefits of Automatic Premium Reimbursement.

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Understanding Your Reimbursement Account or HRA

Get information about reimbursement accounts, including how they’re set up, who can request reimbursement, and more.

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Checking the Status of Your Reimbursement Request

View step-by-step instructions on checking the status of a submitted reimbursement request.

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Reimbursement Basics

Reimbursement Assistance

Managing Your Funds

Reimbursement Methods

Funds and Reimbursements FAQs

  • You need to submit reimbursement requests or, if eligible, turn on Automatic Premium Reimbursement to receive funds from your reimbursement account for your eligible expenses. You will not receive a debit card. Use the Via Benefits Accounts mobile app or website to submit reimbursement requests.

    Read Submitting a Reimbursement Request to learn more.

  • Generally, the IRS Tax Code 213(d) determines eligible reimbursable expenses. However, each employer or benefits provider establishes its own guidelines regarding eligible expenses it allows for reimbursement.

    Read Eligible Medical Expenses to learn more.

  • If you have funding through Via Benefits, sign into the website and select View Accounts.

    To change your Automatic Premium Reimbursement Settings, select the OFF/ON toggle for the desired plans.

  • On the mobile app, select Set Up Direct Deposit and provide the requested information. On the website, go to the Funds and Reimbursement page, then select Visit the Reimbursement Center. Select your name on the Dashboard, and then select Banking Information. Select Add Bank Account and provide the requested information.

    Read Set Up Direct Deposit in a Few Easy Steps to learn more.

  • Whether you set up direct deposit on the website, on the mobile app or on a paper form, you can update your banking information on the website whenever you want.

    Go to the Funds and Reimbursement page, select your name on the Dashboard, and then select Banking Information. From here you can update or change the information.

    Read Direct Deposit to learn more.

  • Once your reimbursement request is processed, it takes up to three days to post to your account when your direct deposit is active.

    Note: Mailed paper checks take up to 10 days to arrive via U.S. Mail.

    See Submitting a Reimbursement Request for more information.

  • There's no deadline as long as your former employer or benefits provider allows:

    • Unused funds to roll over to the next plan year.

      OR

    • New funds to pay for the previous year's expenses.

    Read Reimbursement Request Deadlines to learn more.

  • Your reimbursement request must be submitted with third-party documents, such as monthly premium bills, insurance coverage confirmation letters, or an annual notice of premium amount.

    Read Documentation Requirements for Reimbursement to learn more.


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