Updating Your Premium for Future Recurring Reimbursements on the Website
This article applies to you if you have a Via Benefits reimbursement account (sometimes known as a Health Reimbursement Arrangement)*. Recurring Premium Reimbursement isn’t available to participants receiving ICHRA benefits.
If you receive a notice of premium change from your insurance carrier, you'll need to update your premium amount for your recurring premium reimbursement. This change can only be applied to future recurring premium reimbursements, not to previously paid reimbursements. Please don't take these actions until the month before your rate change occurs.
To update your premium amount, complete the following steps:
1. Sign in to viabenefitsaccounts.com.
2. Select HRA, and then select Activity.
3. Locate the recurring premium that needs to be updated and select Partially Paid to view the Activity Details.
4. In the Payment Breakdown section, select Submit supporting documents.
5. Upload the supporting documents by either:
Dragging and dropping the file(s) into the Upload File window, or
Selecting Browse for File(s) to choose documents directly from your device.
6. After uploading the documents, select Submit.
7. A Successful Upload window will appear, verifying that the files were successfully submitted for review. Select Done.
8. The Activity Details will display the expense as Under Review until the requested amount is approved. Once approved, the upcoming scheduled reimbursement amounts will reflect the updated premium.