Your Medicare Card
Your Medicare card indicates you have Medicare health insurance and shows the dates you became eligible for Part A (Hospital Insurance) and Part B (Medical Insurance). Go to medicare.gov to get started with Medicare. Medicare cards are used when enrolling in Medicare insurance plans, obtaining medical care, or inquiring about a Medicare claim. When you present your Medicare card while seeking medical care, it ensures a claim for payment is sent directly to Medicare.
Medicare card tips:
Take your card with you when you travel in case you need emergency medical attention.
Always use your exact name and Medicare Number when inquiring about a Medicare claim. Married Medicare beneficiaries each have their own card and Medicare Number. Don't use your spouse's information.
Keep your Medicare Number protected, as you would a credit card or bank account number. Never let anyone else use your Medicare card for any reason.
Requesting a Replacement Medicare Card
If your Medicare card has incorrect or outdated information or has been lost, stolen, or damaged, you can request a replacement card by going online or calling Medicare
To request a Medicare replacement card online, visit ssa.gov and read How do I get a replacement Medicare card?
If you can’t, or prefer not to use the online service, you can call 1-800-MEDICARE (1-800-633-4227) (TTY: 1-877-486-2048).
Updating or Changing Your Medicare Card Number with Via Benefits
If your Via Benefits account doesn't reflect your correct Medicare Number, please contact us to update the information in your profile.
If you're providing your Medicare Number for the first time, you can add the number to your Profile on the website.
To add your Medicare information to your Profile, complete these steps:
Sign in and select the name of the family member whose information you want to update.
Select Go to Profile in the Profile section.
On the Personal Information tab, scroll to Are you Medicare-eligible? Select Yes.
Provide your Medicare Number and Part A and Part B effective dates, and select Save at the bottom of the page.