Reimbursement Request Deadlines
This article applies to you if you have a Via Benefits reimbursement account, sometimes called a Health Reimbursement Arrangement.*
A reimbursement request submission deadline applies if your former employer or benefits provider requires you to use plan funds within a specific time frame. For example, if your plan becomes effective on January 1, 2026, your former employer may require you to submit your reimbursement requests for the plan year by March 31, 2027.
If your former employer allows unused funds to roll over to a future plan year or allows future plan year funds to reimburse eligible expenses from a prior year, a reimbursement request submission deadline may not apply.
Viewing Your Submission Deadline
You can find employer-specific information in the Via Benefits Accounts mobile app, on the website, or by calling us.
Via Benefits Accounts Mobile App
To view your expense submission deadline, sign in to the mobile app and view the dashboard. If you don’t see deadlines to incur and submit expenses, no deadline applies to your account.
Note: Download the Via Benefits Accounts mobile app from the App Store or Google Play.
Website
To view your expense submission deadline, sign in to viabenefitsaccounts.com and view the Dashboard. If you don’t see deadlines to incur and submit expenses, no deadline applies to your account.
This example shows the Dashboard for an account that has a deadline to incur expenses (12/31/2026) and a deadline to submit expenses (03/31/2027).
Call Us
Call us at 1-866-322-2824 (TTY: 711) for further assistance.
*Via Benefits reimbursement accounts are administered by Extend Health, LLC.