Shop and Enroll in Medicare Plans on the Website
Shopping and enrolling in a plan on the website is convenient and saves time. You can shop and enroll in plans any time during the Open Enrollment Period (OEP) or when you have a Special Enrollment Period (SEP). There's no need to schedule an appointment with a licensed benefit advisor.* If you'd like to shop for plans on the website and then speak with a benefit advisor to enroll, that's okay, too. After you’ve signed in, select Speak to an Expert from the Help and Support drop-down list to schedule a call with a benefit advisor.
To begin shopping for Medicare health plans, complete these steps:
1. Sign into Via Benefits if you haven't done so already.
Note: Before you start shopping for a plan, go to your Profile and make sure your Personal Information is correct. Then select Return to Home.
2. Select Shop for Plans in the Shop & Compare section of the Home page.
3. Provide some required information:
Choose the Medicare-eligible person you're shopping for and verify your shopping ZIP Code.
Select Medicare and the type of Medicare coverage you want.
If you're shopping for a Medigap plan, go to the Shop and Enroll in a Medigap Plan section of this article for instructions.
Select why you're shopping.
If you indicate you're losing group coverage, had a life-changing event, or need to enroll outside of the annual Open Enrollment Period, Choose an Enrollment Reason, then select your enrollment reason from the list that appears. Select Save.
Choose when you need coverage, then select Save and Continue.
4. Enter the requested information to help us suggest plans that meet your needs (optional), select Next.
Note: When reviewing your plan results, having entered this information will allow you to see which providers, prescriptions, and pharmacies are covered by the plans.
5. Review the plan results. Plan types are displayed on separate tabs.
If you're currently enrolled in a plan through Via Benefits, your current plan will appear first in the plan results. If you'd like to keep your current plan, you don't have to do anything.
Note: You can't be enrolled in a Medicare Advantage Prescription Drug plan (MAPD) and Prescription Drug plan (PDP) at the same time.
On the results page, you can:
Filter the results by selecting Narrow My Results.
View plan results based on Pharmacy. Plan results will show estimated costs based on your chosen pharmacy.
Sort by annual estimate or monthly premium.
Select Compare to view and compare up to three plans side-by-side.
Each plan tile shows you an overview of a plan, including:
Monthly premium
Provider Coverage (Medicare Advantage only) and Drug Coverage (MAPD and PDP only). These rows show how many of your drugs and doctors the plan covers. Click the + icon to expand a row and see details
Annual Max., Drug Copay, and Network
Plan Details shows detailed information about benefits, costs, and plan documents
6. Select Add to Cart to add a plan to your shopping cart.
Note: When you select Add to Cart, the button name changes to View Cart.
7. Select View Cart when you're ready to finalize your plan selections.
8. Select Start Checkout at the bottom of the Shopping Cart page when you're ready to apply.
9. Select Go to Application.
Note: Applications that indicate Online can be completed entirely on the website. Applications that indicate Phone must be completed by calling us and speaking with a Via Benefits representative.
10. Verify your information, select Next.
11. Provide the requested information on the Application.
12. Read the Disclaimer and select the box to agree to the terms and conditions, select Next.
13. Sign the application and select Submit Application. You’ll get a message stating your application has been submitted.
Shop for a Medigap Plan
You can enroll in a Medigap plan at any time during the year, but you may to subject to medical underwriting or other limitations based on your circumstances. There's no need to schedule an appointment with a licensed benefit advisor.* If you'd like to shop for plans on the website and then speak with a benefit advisor to enroll, that's okay, too. After you’ve signed in, select Speak to an Expert from the Help and Support drop-down list to schedule a call with a benefit advisor.
Complete the following steps to shop for a Medigap plan.
1. Sign into Via Benefits if you haven't done so already.
Note: Before you start shopping for a plan, go to your Profile and make sure your Personal Information is correct. Then select Return to Home.
2. Select Shop for Plans in the Shop & Compare section of the Home page.
3. Provide the requested information:
Select the Medicare-eligible person you're shopping for and verify your shopping ZIP Code.
Select Medicare.
Select Medicare Supplement Insurance (Medigap), then indicate that you need to enroll outside of the Open Enrollment Period. Select the option that indicates you had a life changing event, then Select an Enrollment Reason from the list that displays.
Note: Typically during the Open Enrollment Period, you should indicate you're losing group coverage, had a life-changing event, or need to enroll outside of the annual Open Enrollment Period. Then select I'm currently enrolled in a Medigap plan and would like to review my options. (This applies to Medigap enrollment only.) from the list that appears. Select Save.
Answer the Tobacco Use question.
Answer the Household Plans question.
Select when you need coverage.
Select Save and Continue.
4. If you haven't already, add your Providers, Prescriptions and Pharmacies (optional), select Next. Adding this information helps find plans that meet your needs..
5. Answer questions to help us more accurately estimate your out-of-pocket costs, select Next. (You can skip this page if you'd like.)
6. If you answered the questions, verify your answers and select Next. The available plans appear.
7. Review the Medigap plans.
Note: You're also shown additional plan types on the other tabs. You can shop for other plans, but you may be asked additional questions related to those products.
On the results page, you can:
Filter the results by selecting Narrow My Results.
Sort by annual estimate or monthly premium.
Select Compare to view and compare up to three plans side-by-side.
Each plan tile shows you an overview of the plan, including:
Monthly premium
Annual Estimate
Plan Deductible
Part A/B Deductible Information and Medigap Coverage information
Provider Network
Optional Benefits
Plan Details (detailed information about benefits, costs and plan documents)
8. Select Add to Cart to add a plan to your shopping cart.
Note: When you select Add to Cart, the button name changes to View Cart.
9. Select View Cart to review the plans in your Shopping Cart.
10. Select Start Checkout at the bottom of the Shopping Cart page when you’re ready to apply.
11. Select Go to Application.
Applications that indicate Online can be completed entirely on the website. Applications that indicate Phone must be completed by calling us and speaking with a Via Benefits representative.
Note: Some applications require you to go to the insurance carrier’s website to apply.
12. Verify your information, select Next.
13. Provide the requested information on the Application.
14. Read the Disclaimer and select the box to agree to the terms and conditions.
15. Sign the application and select Submit Application. You’ll get a message stating the application has been submitted.