Communications that Require Mailing
Regardless of the settings you choose, you still receive select mailings from Via Benefits. Regulatory agencies may require we mail you certain communications. In addition, you still receive some communications related to your reimbursement account, such as loss of funding letters, balance reminders, and reimbursement request forms. Via Benefits doesn't control communications from your insurance carrier. Contact your insurance carrier directly to manage communications regarding your health plan. Many insurers offer paperless communication and support automatic premium payment.