Setting Up Express Reimbursement on the Mobile App
This article applies to you if you have a Via Benefits reimbursement account, sometimes called a Health Reimbursement Arrangement.*
Express Reimbursement isn't available to you if you receive an Individual Coverage Health Reimbursement Arrangement (ICHRA) through your employer.
It’s available only when Automatic Premium Reimbursement isn’t offered for your plan.
For instructions on canceling Express Reimbursement, see Canceling Your Recurring Premium Reimbursement. For instructions on updating your premium, see Updating Your Premium for Recurring Reimbursements.
Submit Your Expense
To submit an Express Reimbursement on the Via Benefits Account mobile app, follow these steps:
1. Sign in to the mobile app.
You can download the Via Benefits Accounts mobile app from the App Store or Google Play.
2. Select Add New Expense on the Dashboard.
3. Review the Reimbursement Center page.
Note: If none of your plans are eligible for Express Reimbursement or Automatic Premium Reimbursement, you'll be directed to the Add New Expense page and will need to submit your expenses manually. See Submitting Reimbursement Requests on the Mobile App for instructions.
If you have plans eligible for Express Reimbursement, select See Premiums, and go to step 4.
If you have plans eligible for Automatic Premium Reimbursement, we recommend turning it on. See Automatic Premium Reimbursement for more information.
If the premium expense you want to submit isn’t listed, select Add New Expense. See Submitting Reimbursement Requests on the Mobile App for instructions.
4. On the Eligible Expenses page, select the expense you want reimbursed.
5. Confirm the expense details are correct.
If the details are correct, select Submit, and go to step 9.
If you need to change the details, select Edit, and go to step 6.
6. Edit the Policy Period or Premium Amount and select Continue.
7. If you edited the Policy Period or increased the Amount, you’ll need to submit supporting documents. Select + Add supporting document(s) and follow the prompts.
The documents need to reflect the premium amount requested, or if the policy period starts before or ends after the date reflected, the documents must reflect the revised dates.
8. Select Review.
9. On the Finished page, you will see a message indicating whether the request is Approved, Denied, Partially Approved and Partially Denied, or Submitted.
10. You can choose to Go to Premiums to add another reimbursement request or go Back To Dashboard.
*Via Benefits reimbursement accounts are administered by Extend Health, LLC.