Setting Up or Updating Direct Deposit on the Mobile App
This article applies to you if you have a Via Benefits reimbursement account (sometimes known as a Health Reimbursement Arrangement)*.
After you set up direct deposit, you can update your banking information at any time. Read Set Up Direct Deposit in a Few Easy Steps to learn how to set up direct deposit.
To update your banking information, follow these steps:
1. Sign in to the mobile app.
2. Select the menu in the upper-left corner, then select Profile.
3. Select Banking.
4. Select Update Bank Account.
5. Review the messages and select Yes, Update Bank Account to confirm you want to make an update.
6. Make updates to your account information as needed.
7. Select Update Bank Account. You’ll get a message saying your bank account is updated.
Your direct deposit is now updated and in the process of being validated. Validation takes three to five business days if entered through the mobile app or website.
Note: While your banking information is processing, we will hold reimbursement payments until validation is complete. Once the validation is complete and successful, payments will be made via direct deposit. If the validation isn't successful, payments will be made via check.
*Via Benefits reimbursement accounts are administered by Extend Health, LLC.