Direct Deposit - Important Facts
This article applies to you if you have a Via Benefits reimbursement account (sometimes known as a Health Reimbursement Arrangement)*.
Direct deposit is a convenient feature that allows Via Benefits to deposit your reimbursements into a checking or savings account, rather than mail you a paper check. Direct deposit is faster and more secure than getting a check in the mail and provides convenient reimbursement when you're away from home.
Once you receive your Via Benefits Reimbursement Guide, take the following actions to prepare for when your reimbursement account becomes effective. If you haven't already done so, create an account on the Via Benefits Accounts mobile app or on our website, set up direct deposit, and set your notification preferences. Your recommended options for setting up direct deposit are on the mobile app or website. Secure validation completes directly with your bank in three to five business days. Setup is also available by paper form, but may take up to 20 business days to receive and validate.
Important Facts
To take advantage of direct deposit, you must provide Via Benefits with the following information for your checking account or savings account:
Checking account number and routing number (as found at the bottom of your checks). A voided check is required if you use a Direct Deposit Authorization Form. If you set up direct deposit on the website or on the Via Benefits Accounts mobile app, a voided check isn't required.
Savings account number and routing number verified with your financial institution. A savings deposit slip may not have all the necessary information.
As always, Via Benefits protects your account information. Setting up direct deposit doesn't give our employees access to your banking information.
If you and your spouse have separate reimbursement accounts, you both need to set up direct deposit. This applies even if you're using the same bank account.
If your former employer or benefits provider requires direct deposit for you to receive reimbursements, you don't receive payments until your banking information is validated.
If your banking information is processing, we will hold reimbursement payments until validation is complete. Once the validation is complete and successful, payments will be paid via direct deposit. If the validation isn't successful, payments will be made via check.
If you didn't add banking information and your former employer allows check payment, then you will receive a check. Please allow 20 business days for processing and delivery.
Payments by check are held until the amount is greater than $25; however, if you establish direct deposit, the minimum payment is $1.
You will receive payments via direct deposit if you have uncashed checks for more than 120 days and have active banking information.
After you've set up direct deposit for your reimbursement account, please allow up to three business days to receive your payment after a reimbursement request is approved and payment processing is completed.
For most people, direct deposits are displayed in your bank account as “Via Benefits.”
*Via Benefits reimbursement accounts are administered by Extend Health, LLC.