Setting Up or Modifying Direct Deposit on the Website
This article applies to you if you have a Via Benefits reimbursement account (sometimes known as a Health Reimbursement Arrangement)*.
Setting up Direct Deposit
To set up direct deposit on the website, follow these steps:
1. Sign into Via Benefits.
2. Select View Accounts in the Funds and Reimbursements section.
3. Select Visit the Reimbursement Center for the desired account on the Request Reimbursement and Manage Funds tab.
4. On the Dashboard, select your name and then select Banking Information.
5. Select Add Bank Account.
6. Provide the required information on the Add Bank Account page.
7. Select Add Bank Account.
Your direct deposit takes effect once your banking information is validated. Validation takes three to five business days if entered through the mobile app or website.
Note: While your banking information is processing, we will hold reimbursement payments until validation is complete. Once the validation is complete and successful, payments will be paid via direct deposit. If the validation isn't successful, payments will be made via check.
Modifying Direct Deposit
Whether you set up direct deposit on the website, on the mobile app, or on a paper form, you can modify your banking information on the website whenever you want. To modify your banking information, you must delete your current bank account and then replace the information.
Follow these steps to delete your banking information on the website:
1. Sign into Via Benefits.
2.Select View Accounts in the Funds and Reimbursements section.
3. Select Visit the Reimbursement Center for the desired account on the Request Reimbursement and Manage Funds tab.
4. On the Dashboard, select your name and then select Banking Information.
5. Select Delete on the Banking Information page for the bank account you want to delete.
6. Select Yes, Delete. A message appears confirming your bank account has been deleted.
Replacing Your Account Information
To modify your banking information, start by deleting your current account. Then follow these steps to replace your account information:
1. Select Add Bank Account.
2. Provide the required information on the Add Bank Account page.
3. Select Add Bank Account.
Your direct deposit takes effect once your banking information is validated. Validation takes three to five business days if entered through the mobile app or website.
*Via Benefits reimbursement accounts are administered by Extend Health, LLC.