Submitting ICHRA Premium Reimbursement Requests Using the Mobile App
This article is for individuals who receive an Individual Coverage Health Reimbursement Arrangement (ICHRA) through their employer and need to submit premium reimbursement requests. If your health insurance is paid in full directly, you don’t need to submit a reimbursement request.
To learn more about ICHRA, see Individual Health Coverage Reimbursement (ICHRA).
If you participate in a health reimbursement arrangement (HRA), refer to the Reimbursement QuickStart Guide.
Submitting a Premium Expense
Note: If your health insurance is paid in full directly, you do not need to submit a reimbursement request.
To submit a reimbursement request, complete the following steps:
1. Sign in to the mobile app.
2. Select Add New Expense on the dashboard.
3. Provide information about your expenses.
Select the category (e.g., Medicare Part A/B, Medical, Pharmacy).
Select Premium for the expense type.
Select Done.
Select Continue.
4. Enter the expense details.
Policy Period
Enter the Policy Period for a premium expense. Provide coverage dates (e.g., January 2026).
Note: You cannot enter dates in the future.
Premium Amount
Select the amount type (Monthly).
Carrier (e.g., Aetna, Cigna).
Individual Serviced/Dependent (Select yourself or a dependent from the drop-down list.)
Review, then select Continue.
Examples
Past Month's Total Amount
Past Month’s Monthly Amount
5. The Payment Method displays the bank account on file. If you don’t have a bank account on file, select Add Bank Account.
To learn how to update your banking information, read Setting Up or Updating Direct Deposit on the Mobile App.
6. Upload your supporting documentation. You can choose either Select from Unused Receipts or Upload Document (camera, files, photos).
7. Review your request and select Submit.
Note: Select Edit to make changes.
8. You'll receive a success message after submitting your request.
9. You can choose to Add Another Expense or go Back to Dashboard.
Allow up to five business days for your request to be processed and the funds to be deposited into your bank account.