Funding Overpayment Definition

An overpayment is caused when you receive a reimbursement in error or are reimbursed for an amount greater than your funding contribution amount. We may request repayment when one or more of the following happens:

  • An ineligible expense was paid from your account. For example:

    • You have established Recurring Premium Reimbursement, and you don't notify Via Benefits of a change in your premium amount by completing a new reimbursement request.

    • An approved and paid expense is later denied because the expense doesn't meet your former employer's coverage requirements.

  • Funding contributions are reversed due to the death of the account holder or a loss of qualification status.

  • A contribution amount is changed.

  • A payment is received or funds used when you no longer qualified for an account.

  • A processing error requires correction. For example:

    • It's later detected that a paid expense is missing necessary supporting documents.

    • Your reimbursement request is paid in error.

    • You’re reimbursed for a duplicate expense.

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How Automatic Premium Reimbursement Works

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Granting Access to Your Information in Case of Incapacitation