ICHRA Reimbursement QuickStart Guide

To manage your ICHRA benefit, you can go online to the Via Benefits website or download the mobile app. 

If your premiums are paid automatically, you can monitor the payments by using the Via Benefits mobile app or the website.

If you need to request reimbursement, you can do that through the mobile app or website.

Access Your Account

  • Access your account through BenefitConnect, then SSO to Via Benefits or directly at Via Benefits

  • Open the Via Benefits Accounts mobile app on your smartphone or tablet

  • If you created a username and password at Via Benefits, you can use the same credentials to sign into the mobile app.

Choose the appropriate mobile app for your smartphone or tablet to download.

Once you’ve signed in, take a moment to familiarize yourself with the Dashboard.

If your premium payment is paid directly, you can view

  • Premium paid to the carrier

  • Monthly employer funding

  • Any payroll deductions (not applicable to all)

  • Coverage period

If you request reimbursement, you can view

  • Available balance

  • Monthly employer funding amount

  • Expense deadlines

  • Coverage details

  • Reimbursement status

You are required to set up direct deposit for the fastest, most convenient, and most secure way to receive your reimbursements.

Set up Direct Deposit

You can set up direct deposit on the website or mobile app. Make sure you have your bank routing and account numbers on hand.

For detailed instructions on how to set up direct deposit on both our website and mobile app, read Set Up Direct Deposit in a Few Easy Steps.

Requesting Reimbursement for Your Plan Premiums

View step-by-step instructions

  • ICHRA Required Documents for Premium Reimbursement

  • Submitting Your ICHRA Reimbursement Request by Using the Mobile App

  • Submitting Your ICHRA Reimbursement Request by Using the Website

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ICHRA Required Documents for Premium Reimbursements