ICHRA Reimbursement QuickStart Guide
These instructions are for participants receiving ICHRA benefits. If you are a participant in a health reimbursement arrangement (HRA), please visit the QuickStart Reimbursement page.
You can manage your ICHRA benefit online through the Via Benefits website or by using the mobile app.
If your premiums are paid automatically, you can monitor the payments by using the Via Benefits mobile app or the website.
If you need to request reimbursement, you can do that through the mobile app or website.
Access Your Account
Access your account through BenefitConnect by using the direct link to Via Benefits, or sign in to Via Benefits.
Open the Via Benefits Accounts mobile app on your smartphone or tablet.
If you created a username and password at Via Benefits, you can use the same credentials to sign in to the mobile app.
Choose the appropriate mobile app for your smartphone or tablet to download.
Once you’ve signed in, take a moment to familiarize yourself with the Dashboard.
If your premium payment is paid directly, you can view:
Premium paid to the carrier
Monthly employer funding
Any payroll deductions (not applicable to all)
Coverage period
If you request reimbursement, you can view:
Available balance
Monthly employer funding amount
Expense deadlines
Coverage details
Reimbursement status
You are required to set up direct deposit for the fastest, most convenient, and most secure way to receive your reimbursements.
Set up Direct Deposit
You can set up direct deposit on the website or mobile app. Make sure you have your bank routing and account numbers on hand.
For detailed instructions on how to set up direct deposit on both our website and mobile app, read Set Up Direct Deposit in a Few Easy Steps.
Requesting Reimbursement for Your Plan Premiums
View step-by-step instructions