Enrolling in Medicare Plans Through Via Benefits
Choosing Medicare coverage can feel overwhelming, but you don't have to do it alone. Via Benefits helps Medicare-eligible individuals like you compare plans, evaluate your coverage options, and enroll in a plan that fits your healthcare needs and budget. With personalized support, easy-to-use online tools, and access to quality plan options, you can make informed decisions with confidence. This article explains the Medicare enrollment process through Via Benefits and the resources available to help you along the way. Our services are provided at no cost to you.
Prepare To Enroll
Enroll in Original Medicare
Before you can enroll in a Medicare Advantage or Medicare Supplement Insurance (Medigap) plan, you must first enroll in Original Medicare Parts A and B. You’ll need your Medicare Number and your Part A and Part B effective dates. To enroll in a Prescription Drug plan, you must have either Part A or Part B.
If you’re not yet enrolled in Original Medicare, you can:
Enroll online at ssa.gov.
Call the Social Security Administration at 1-800-772-1213.
Visit your local Social Security office.
Create Your Via Benefits Profile
Your Via Benefits Profile contains information about you, including your date of birth, home address, healthcare providers, and prescription medications.
By creating your Profile before shopping for plans, you’ll receive personalized plan recommendations based on your healthcare needs and preferences. For instructions, see Create or Update Your Profile on the Website
Attend an Educational Webinar
To help you understand how Medicare works and what choices you need to make when you either become Medicare-eligible or retire, you can watch a Pre-Recorded Educational Medicare Webinar or Join a Live Webinar.
Shop for Plans
Now that you've created your Profile, it’s time to explore your plan options. Sign in to my.viabenefits.com and select Shop for plans to:
Find plans available in your area.
Compare plans by cost, plan type, insurance carrier, and other criteria.
View personalized cost estimates.
Need help?
Call us at 1-866-322-2824 (TTY: 711) to speak with a Via Benefits licensed benefit advisor.* A benefit advisor can:
Explain your options.
Help you evaluate plans based on your needs and budget.
Answer any other questions you have.
Not Yet Medicare-Eligible?
If you’re not yet eligible for Medicare, you can still explore available plans without signing in or creating a Profile.
Visit my.viabenefits.com and select See Plans.
On the Prepare To Shop page, enter your ZIP Code and select Show Me Plans Now.
Enroll In a Plan
Once you’ve selected a plan, it’s time to enroll. If you’re enrolling during the Medicare Open Enrollment Period (October 15 through December 7), keep in mind that plan options and rates for the upcoming year are typically available beginning in mid-October. For example, 2027 plan options and rates are available starting in mid-October 2026.
Automatic Renewal
Most Medicare plans automatically renew each year. If you want to keep your current plan, you typically don’t need to take action unless your insurance carrier notifies you that the plan will no longer be available. For more information, see Renewing Your Medicare Plan for Next Year.
Enroll Online
Many plans allow you to complete your enrollment online without speaking with a Via Benefits representative. For instructions, see Shopping for Medicare Plans Online.
Enroll by Phone
If you’d like assistance enrolling, you can schedule an appointment online or call us at your convenience.
Schedule an Appointment
You can schedule an enrollment appointment up to three months before you retire or become Medicare-eligible. For instructions, see Scheduling an Appointment.
Call Us
Call 1-866-322-2824 (TTY: 711) at your convenience. Representatives are available Monday through Friday, 6 a.m. to 5 p.m. Mountain Time. See Enrolling in a Medicare Plan by Phone for more information.
Post-Enrollment Support
When you enroll in a plan through Via Benefits, we’re your advocate throughout your enrollment. If your needs change, we’re here to help and happy to assist with coverage updates.
Contact us if you:
Move to a new area.
Experience changes in your healthcare needs.
Want to review your coverage options.
How Via Benefits is Compensated
Our benefit advisors are compensated the same regardless of:
Whether you choose a Medicare Advantage plan or a Medigap plan with a Prescription Drug plan.
The insurance carrier you select.
For some other product types, compensation may vary by product category; however, it doesn't vary based on the carrier you choose.
*Our licensed benefit advisors receive annual training and certification to help Medicare-eligible retirees make informed decisions about their health coverage needs.